Winning the Mainframe
Change Window Race

When faced with a lean mainframe staff, less budget, and dozens of subsystems to manage, it’s difficult to ensure your upgrade will be a success. That’s where Broadcom can help. The Mainframe Expert Change Planning Program, an extension of our hot site program, provides you with access, at not charge, to a mainframe product expert who can review and validate your installation/implementation plan(s) and provide tips and tricks to ensure your upgrade is a success. If problems do occur during your upgrade, be assured that an experienced Support Engineer, who knows your environment and plan, will be available via a simple call to assist you at your time of need.

No-cost mainframe installation/implantation plan review that leads to improved confidence, reduced effort, and a higher-event success rate. If a problem does occur, a mainframe Support Engineer who is familiar with your plan will be available to help reduce time to case resolution.

That certainly is an option. But wouldn’t it be better to have the Broadcom team also assist with your plan review.

Simply create a Support case. A Broadcom Support Engineer will be happy to discuss your event and help you prepare a plan.

No charge. It is completely free for Mainframe customers current on maintenance

We request that you give Broadcom a two week notice prior to your event. However, you can be a member of the Mainframe Expert Change Planning Program for up to 90 days before your event.