- Investing in Your Success
Data centers are experiencing constant change in order to take advantage of new capabilities, maintain version currency, or prepare for upcoming market events, like new application roll-outs or support for Black Friday demand.
Spend less time dealing with issues and more time adding value to the business with proactive planning and white-glove support from our experts.
The Mainframe Expert Change Planning program assists customers in making their hardware, operating system, and software maintenance and upgrade activities a success. Broadcom experts collaborate with you to conduct a comprehensive review of your upgrade plans at no charge. Our team is with you every step of the way, providing consultation and on-call support throughout your change window so that you can essentially eliminate the potential for Sev-1 issues during the process.
“I appreciate the Broadcom Mainframe Support team working with me to ensure my security and operating system upgrades are a success. Their detail in reviewing product features and PTFs prior to upgrades has been very helpful.”
“The Broadcom mainframe Support team helped us prepare for this critical upgrade. Working with Broadcom proactively, prior to our event, made things run much more smoothly.”