Technology Strategies Driving the Evolution of Customer Experience

Technology Strategies Driving the Evolution of Customer Experience

On this episode of The Main Scoop, co hosts Greg Lotko and Daniel Newman are joined by April Hickel, Vice President of Intelligent z Solutions Strategy at BMC to discuss the success factors for reimaging the customer experience in driving growth and better business outcomes.

They also provide insights into how operational excellence is a mindset permeating an organization's technology, people, and culture.

Has your organization taken their CX to the next level leveraging the mainframe? Learn more about how this will drive more growth for the long term.

Download Audio File for Episode 4

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