Relationship Banking in the Era of Experience

Relationship Banking in the Era of Experience

Leading businesses know connecting with customers is more than delivering products, services, and technology. It's about nurturing and growing relationships by consistently delivering experiences that meet or exceed customer expectations. Tune in to hear from Iain McCorquodale, Global Head of Core Solutions at NatWest, as he joins Greg and Daniel to discuss how Natwest approaches relationship banking to increase customer loyalty and create a competitive advantage.

 

Download the Audio Version of Episode 16

Download the Transcript of Episode 16

Related Content Links:

• How Mastercard Empowers Sustainable Digital Economies
• The Six Degrees of Customer Experience
• Hybrid IT Modernization for the Mainframe